Assessing the utility of artificial intelligence throughout the triage outpatients: a prospective randomized controlled clinical study

Assessing the Impact of Artificial Intelligence in Outpatient Triage

Study Overview

Our study evaluated the effectiveness of ChatGPT, an AI-powered natural language processing tool, in outpatient triage. We presented 30 common outpatient questions to ChatGPT and scored its responses with the help of experienced doctors.

Key Findings

The evaluation revealed that ChatGPT provided highly professional, comprehensive, and humanized responses. It demonstrated a high level of consistency with manual triage, with 93.3-100% agreement among 45 patients. This innovation has the potential to improve patient treatment time, diagnosis, and cure rates, while also alleviating medical staff shortage pressure.

Practical Solutions

Our AI-driven platform, DocSym, consolidates ICD-11 standards, clinical protocols, and research into a single, easily accessible knowledge base for clinicians. Additionally, our mobile apps support scheduling, monitoring treatments, and telemedicine, streamlining operations and expanding services digitally.

Value of AI in Healthcare

By leveraging AI, clinics can enhance workflows, improve patient outcomes, and reduce paper routines. Visit aidevmd.com to learn more about how we can help.

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