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Implementation and User Satisfaction of a Comprehensive Telemedicine Approach for SARS-CoV-2 Self-Sampling: Monocentric, Prospective, Interventional, Open-Label, Controlled, Two-Arm Feasibility Study

Implementation and User Satisfaction of a Telemedicine Approach for SARS-CoV-2 Self-Sampling

Background

Smartphones have opened up new ways to deliver healthcare through telemedicine. The COVID-19 pandemic increased the need for contactless health services, making SARS-CoV-2 testing essential.

Objective

This study aimed to evaluate a telemedicine approach for SARS-CoV-2 testing, focusing on its practicality, user satisfaction, and cost-effectiveness of self-sampling guided by a telemedicine platform.

Methods

The study involved:

  • Shipping self-sampling kits to participants
  • Providing instructions for at-home sample collection
  • Processing samples and communicating test results
  • Using a mobile app to share data for clinical and research purposes

A total of 100 participants were divided into two groups: one receiving conventional testing and the other using the telemedicine-guided self-sampling approach.

Results

In the telemedicine group (TG):

  • 95% received their self-sampling kit by mail
  • 76% returned at least one sample
  • 95% of tests were conducted successfully
  • Users reported high satisfaction with ease of use (5.2/7) and interface satisfaction (5.2/7)

The telemedicine approach showed slightly higher costs compared to conventional methods but enabled better data sharing for national health initiatives.

Conclusions

This study indicates that a telemedicine approach for SARS-CoV-2 testing is practical and can integrate with hospital data systems. It offers a scalable solution that may enhance user satisfaction and treatment quality in the future.

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